You’ve got little time and lots of work? Here’s the “virtual secretary” that takes things off your plate
Elena Margaria4 minThe management of a manufacturing company even as small as the one of a mechanical craftsman or a b2b e-commerce often requires a great deal of work: managing the orders, finding the raw materials and planning the production are just some of the things a small business owner has to deal with.
HAS THIS EVER HAPPENED TO YOU?
CASE N°1 - WHEN A POTENTIAL CUSTOMER REMAINS POTENTIAL BECAUSE YOU DON’T KNOW YOUR ORDERS’ CURRENT STATUS
You are in for a busy day and just when you are about to start it off with the right foot determined to make it all right, the phone rings.
It’s a potential customer who’s called many times before, but with whom you’ve never got anywhere. For the umpteenth time, he’s requesting an estimate of delivery times, and you, caught off guard as usual, answer a little hesitant, after some quick math in your mind. Even this time your lack of clarity scares the customer away.
The virtual secretary avoids that your old sad story repeats again, by helping you to beat the competition with precise estimates backed by data, thanks to a clear and always up to date view of the orders’ status.
CASE N°2 - WHEN FULFILLING ORDERS AND CREATING TRANSPORT DOCUMENTS MAKE THE CARRIER WAIT
You’ve just finished preparing the goods to ship, you’d really like to go to the toilet, but the carrier is waiting. And you still have to fulfill the orders and prepare the transport document.
You run to the office doing the slalom between one box and the other, praying that the post-it where you wrote down the numbers to speed up the transport document creation is still where you left it. But, as expected, it’s disappeared. Panic! And now you just have to arm yourself with holy patience and start searching for the emails with the orders you’re shipping.
The virtual secretary allows you to fulfill orders and create transport documents in just a few steps, automating most of the process and eliminating your reliance on flying post-its. It’s about time, isn’t it?
CASE N°3 - WHEN YOU HAVE TO GIVE UP THE GAME FOR PRODUCTION PLANNING AND INVOICING
It’s been an exhausting week between absurd customer requests and last minute absences of your staff. You just want to sit on the couch and enjoy the game of your favorite team.
But no. You’ve got to make an effort, go to the office and plan the production for next week. Oh, and since it’s the end of the month, you also have to issue invoices. After an initial "What if I don’t?", as a good hard-working man you take the car and go.
The virtual secretary lets you comfortably sit on the couch and enjoy the game. In the interval between the first and second half you have plenty of time to issue invoices from your PC (or tablet), without the need for excessive concentration, no less. It takes care himself of avoiding your distraction errors. About production planning, instead, all you have to do is view the status of the orders: not only it’s an overview of orders not yet or only partially fulfilled, but also your list of things to do in order of priority. A dream, isn't it?!
Where can you get a virtual secretary?
There's one in front of you! Dockington is not just another management software, but a complete solution that automates your work and simplifies it, saving you time and money. A virtual secretary, in fact, useful for improving not only the management of those companies that are by now well underway but also that of small business owners who need an assistant and not a complicated management software to use.
